Acer TravelMate 310 Manuel utilisateur

TravelMate 310 Notebook

Service Guide

CSD Web: csd.acer.com.tw

PART No: 49.42B02.001....................................................PRINT IN TAIWAN

DOC No: SG281-9807A

Service Guide files and updates are available on Acer

Intranet and CSD database on Lotus Notes.

More detail information, please refer to Service CD kit.

II TravelMate 310 Service Guide

publication may be reproduced, transmitted, transcribed, stored in a retrieval

system, or translated into any language or computer language, in any form or

by any means, electronic, mechanical, magnetic, optical, chemical, manual or

otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

Acer Incorporated makes no representations or warranties, either expressed

or implied, with respect to the contents hereof and specifically disclaims any

warranties of merchantability or fitness for any particular purpose. Any Acer

Incorporated software described in this manual is sold or licensed "as is".

Should the programs prove defective following their purchase, the buyer (and

not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of

all necessary servicing, repair, and any incidental or consequential damages

resulting from anydefect in the software. Further, Acer Incorporated reserves

the right to revise this publication and to make changes from time to time in

the contents hereof without obligation of Acer Incorporated to notify any

person of such revision or changes.

Acer is a registered trademark of Acer Incorporated.

Intel is a registered trademark of Intel Corporation.

Pentium is a trademark of Intel Corporation.

Other brand and product names are trademarks and/or registered

trademarks of their respective holders.

III

Chapter 1 System Specifications1

Overview . . . .... . . . ... . . . .... . . . ... . . . .... . . . ... . . . 1

Hardware Configuration and Specification.. . . .... . . . ... . . . 3

Software Configuration and Specification . ... .... ... ... ..15

Hot Keys . . . . ... . . . .... . . . ... . . . .... . . . ... . . 15

Chapter 2 Setup Utility19

BIOS.... . . .... . . . ... . . . .... . . . ... . . . .... . . . ... . . 19

Setup Utility. .... . . . ... . . . .... . . . ... . . . .... . . . ... . . 20

Navigating the Setup Utility.. . . . ... . . . . ... . . . ..20

Main.... . . . ... . . . .... . . . ... . . . .... . . . ... . . 21

Security.. . . . ... . . . .... . . . ... . . . .... . . . ... . . 25

Power Saving... . . . .... . . . ... . . . .... . . . ... . . 28

Exit. .... . . . ... . . . .... . . . ... . . . .... . . . ... . . 29

Chapter 3 Machine Disassembly 31

Disassemblyof the upper case from the lower case. . . ... . . 35

Disassembling the Battery. . . ... . . . .... . . . ... . . 35

Disassembling the I/O door .. ... ... .... ... ... ..36

Disassembling the DIMM . . . . ... . . . .... . . . ... . . 37

Removing the LCD module . . ... . . . .... . . . ... . . 38

Disassembling the LCD Module.. . . . ... . . . .... . . . ... . . 39

Disassembly of the LCD panel... ... .... ... ... ..39

Disassembling the Speaker . . ... . . . .... . . . ... . . 40

Disassembling the LEDboard... . . . .... . . . ... . . 41

Disassembling the Inverter board . . . . .... . . . ... . . 41

Diassemblingthe LCD ... . . . ... . . . .... . . . ... . . 42

Disassembling the upper case... ... ... ... .... ... ... ..43

Disassembling the touchpad . ... . . . .... . . . ... . . 44

Disassembling the lower case.... . . . ... . . . .... . . . ... . . 45

EasyDisassemblyofLCD Module. . . ... . . . .... . . . ... . . 47

Removing thebattery pack . . . ... . . . .... . . . ... . . 47

Removing theLCD panel. . . . ... . . . .... . . . ... . . 48

Removing the inverter, speaker,and LED board.. . . 49

Disassembling the LCD Module .. . . . .... . . . ... . .50

EasyDisassemblyofMain Unit... . . . ... . . . .... . . . ... . . 51

Table of Contents

Disassembling the battery pack. . . . . . . . . . . . . . . . . .51

Disassembly of LCD and main unit. . . . . . . . . . . . . . .52

Disassembly of the main unit . . . . . . . . . . . . . . . . . . . .54

Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . .57

Chapter 4 Troubleshooting 57

Keyboard or Auxiliary Input Device Check . . . . . . . . .58

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . .60

TouchPad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Symptom-to-Spare Part Index . . . . . . . . . . . . . . . . . . . . . . . . .63

Numeric Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . .63

Numeric error Codes . . . . . . . . . . . . . . . . . . . . . . . . . .63

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

No Beep Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . .65

LCD-Related Symptoms. . . . . . . . . . . . . . . . . . . . . . . 66

Keyboard/TouchPad-Related Symptoms . . . . . . . . . .66

Indicator-Related Symptoms . . . . . . . . . . . . . . . . . . . .66

Power-Related Symptoms . . . . . . . . . . . . . . . . . . . . . .66

PCMCIA-Related Symptoms . . . . . . . . . . . . . . . . . . . .67

Memory-Related Symptoms . . . . . . . . . . . . . . . . . . . .67

Speak-Related Symptoms . . . . . . . . . . . . . . . . . . . . . .67

Power Management-Related Symptoms . . . . . . . . . . .67

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . .68

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . .68

Peripheral-Device-Related Symptoms . . . . . . . . . . . .68

Diagnostic Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . .70

Utility Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Thermal Sensor Utility . . . . . . . . . . . . . . . . . . . . . . . . .70

Running PQA Diagnostics Program . . . . . . . . . . . . . .71

PQA Diagnostic Program Error Code and Messages .73

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Table of Contents

Chapter 5 Jumpers and Connectors 75

Chapter 6 Spare Parts List 77

Appendix A Model Definition 87

Appendix B Compatibility Test 89

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

PCMCIA LAN Card Connection Test . . . . . . . . . . . . . 91

Novell Netware Server Environment Test . . . . . . . . . 91

Microsoft Windows NT Server Environment Test . . . . 91

PCMCIA Modem Card Test . . . . . . . . . . . . . . . . . . . . 92

Microsoft Windows Environment Test. . . . . . . . . . . . . 92

External Modem Box Test . . . . . . . . . . . . . . . . . . . . . 92

Microsoft Windows Environment Test . . . . . . . . . . . . 92

Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Microsoft Windows 95 (OSR2) Environment Test. . . . 93

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Main System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Hardware Basic Function Test . . . . . . . . . . . . . . . . . . 99

System BIOS Compatibility Test . . . . . . . . . . . . . . . . . 99

Operating System Test . . . . . . . . . . . . . . . . . . . . . . . 102

Application Packages Test . . . . . . . . . . . . . . . . . . . . 102

PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Peripheral Devices Test . . . . . . . . . . . . . . . . . . . . . . 105

Battery Performance Test . . . . . . . . . . . . . . . . . . . . . 107

Battery Life Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Battery Function Test . . . . . . . . . . . . . . . . . . . . . . . . 107

Video & Display Driver Test . . . . . . . . . . . . . . . . . . . 108

Audio Integration Test . . . . . . . . . . . . . . . . . . . . . . . 108

Multimedia PC Function Test . . . . . . . . . . . . . . . . . . 109

Realtime Clock Test . . . . . . . . . . . . . . . . . . . . . . . . . 109

Utility Driver Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Table of Contents

Appendix C Online Support Information 111

Index 113

Table of Contents

Chapter 1 1

Overview

This computer was designed with the user in mind. Here are just a few of its

many features:

Performance

• Intel Pentium® processor with MMX™ technology

• 64-bit main memory and external (L2) cache memory

• Large LCD display and PCI local bus video with 128-bit graphics

acceleration

• External 3.5-inch floppy drive

• External CD-ROM drive (optional)

• High-capacity, enhanced-IDE hard disk

• Lithium-Ion battery pack

• Heuristic power management system with standby and hibernation

power saving modes

Multimedia

• 16-bit high-fidelity stereo audio with 3-D sound

• Built-in speaker

• Built-in microphone

Connectivity

• High-speed fax/data modem port

• Fast infrared wireless communication

• USB (Universal Serial Bus) port

Human-centric Design and Ergonomics

• Lightweight and slim

• Sleek, smooth and stylish design

• Wide and curved palm rest

System Specifications

C h a p t e r 1

2 TravelMate 310 Service Guide

• Ergonomically-centered touchpad pointing device

Expansion

• CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III)

with ZV (Zoomed Video) port support

• Upgradeable memory and hard disk

Chapter 1 3

Hardware Configuration and Specification

Memory Address Map

Address Range Definition Function

000000-09FFFF 640 KB memory Base memory

0A0000-0BFFFF 128 KB video RAM Reserved

0C0000-0CBFFF Video BIOS Video BIOS

0F0000-0FFFFF 64 KB system BIOS System BIOS

100000-top limited Extended memory SIMM memory

FE0000-FFFFFF 256 KB system ROM Duplicate of code

assignment at 0E0000-

0FFFFF

Interrupt channel default assignment

Channel Default setting mode Remarks

NMI System errors

IRQ0 System timer Edge

IRQ1 Keyboard Edge

IRQ2 (cascade) Edge

IRQ3 Infrared (COM2) Edge Dynamically

programmable

IRQ4 Modem/COM1

(can be disable) Edge Dynamically

programmable

IRQ5 Yamaha sound

system audio level PnP/ISA

IRQ6 Floppy Edge

IRQ7 Printer Edge Dynamically

programmable

IRQ8 Real time clock Edge

IRQ9 PCI device level PCI interrupt

sharing

IRQ10 Modem Edge Dynamically

programmable

IRQ11 PCI device level PCI interrupt

sharing

IRQ12 pointing device Edge

IRQ13 Math

coprocessor Edge

IRQ14 Hard disk driver

IRQ15 CD-ROM driver

4 TravelMate 310 Service Guide

DMA channel default assignment

Channel Default setting mode

DRQ/DACK0 Yamaha sound system

audio 8-bit

DRQ/DACK1 ECP 8-bit

DRQ/DACK2 Floppy 8-bit

DRQ/DACK3 Fast Infrared (COM2) 8-bit

DRQ/DACK4 DMA controller 16-bit

DRQ/DACk7 Yamaha Sound system

audio 16-bit

I/O address map

Address Device

000-00F DMA controller-1

020-021 Interrupt controller-1

040-043 System timer

060-060 Keyboard

061-061 System speaker

064-064 Keyboard

070-071 Real-time clock and NMI mask

080-08F DMA page register

0A0-0A1 Interrupt controller-2

0C0-0DF DMA controller-2

0F0-0FF Math coprocessor

108-10F Modem

120-13F USB HOST controller

160-167 IDE/ESDI CD-ROM

16E-16F IDE/ESDI CD-ROM

1F0-1F7 PCI IDE controller

220-22F Audio (option)

2F8-2FF IR serial port (COM2)

330-331 Audio (option)

370-371 Audio (option)

378-37F ECP printer port (LPT1)

388-38F Audio (option)

3B0-3BB VGA

3C0-3DF VGA

3E8-3EF Modem

Autres manuels pour TravelMate 310

Table des matières

Autres manuels Acer Ordinateur portable

Acer

Acer Aspire ONE 722 Manuel utilisateur

Acer

Acer Chromebook Spin 513 Manuel utilisateur

Acer

Acer Aspire 9120 Series Manuel utilisateur

Acer

Acer Aspire 4315 Manuel utilisateur

Acer

Acer 4553 Manuel utilisateur

Acer

Acer TravelMate 6452 Manuel utilisateur

Acer

Acer TravelMate C210 Series Manuel utilisateur

Acer

Acer Aspire E1-731 Manuel utilisateur

Acer

Acer TravelMate 3240 Series Manuel utilisateur

Acer

Acer TRAVELMATE 8172 Manuel utilisateur

Acer

Acer 5315 2326 - Aspire Guide de démarrage rapide

Acer

Acer TravelMate 380 series Manuel utilisateur

Acer

Acer A315-23 Manuel utilisateur

Acer

Acer PREDATOR TRITON 300 SE: PT14-51-753A Manuel utilisateur

Acer

Acer 4200 4091 - TravelMate - Core Duo 1.66 GHz Guide de configuration

Acer

Acer Aspire 3750 Manuel utilisateur

Acer

Acer AcerNote Light 370 Manuel utilisateur

Acer

Acer Ferrari 1000 Series Guide de démarrage rapide

Acer

Acer Aspire E1-431 Manuel utilisateur

Acer

Acer Ferrari 1000 Series Guide de configuration

Acer

Acer C723 Manuel utilisateur

Acer

Acer Aspire 5738 Feuille d'instructions

Acer

Acer NX.ADDEX.019 Manuel utilisateur

Acer

Acer SF314-43 Manuel utilisateur

Manuels Ordinateur portable populaires d'autres marques

HP ze2401xt - Pavilion Notebook PC Manuel utilisateur

Velocity

Velocity NoteMagix M10 Manuel utilisateur

Dell

Dell Alienware 17 R2 Manuel utilisateur

Toshiba

Toshiba A105-S2236 Manuel utilisateur

HP ENVY 17 Manuel

Winbook

Winbook LM Manuel utilisateur

Dell

Dell Inspiron 1464 Manuel utilisateur

Dell

Dell Inspiron 15R 5537 Manuel utilisateur

HP PROBOOK 4520S Manuel

Dell

Dell Latitude ATG D620 Manuel utilisateur

Sony

Sony VAIO PCG-FX270 Manuel utilisateur

Dell

Dell Latitude 7310 Manuel utilisateur

Dell

Dell Precision GU806 Manuel utilisateur

Sony

Sony VAIO PCG-R505JLK Manuel utilisateur

Lenovo

Lenovo THINKPAD X32 Manuel utilisateur

HP Compaq tc4200 Guide de démarrage rapide

Toshiba

Toshiba mini NB300 Manuel utilisateur

Lenovo

Lenovo ThinkPad X201 Tablet Manuel