Acer CP514-1H Manuel utilisateur

LIFECYCLE EXTENSION

GUIDE

Acer Chromebook

CP514-1H/CP514-1HH/CP514-1W/CP514-1WH

Self-Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Disassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

FRU (Field Replaceable Unit) List . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34

Personal Data Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35

Self-Repair 1-1

Self-Repair

This chapter highlights the limited self-repair capabilities of the product.

Prior performing self-repair, familiarize yourself with the Safety Guidelines and

Recommended Equipment sections first as described in the chapter "Disassembly

Procedures".

Depending on model, the following key components are eligible for self-repair (if

applicable);

Battery pack

HDD / SSD module

DIMM module(s)

WLAN module

LTE module

If a particular key component is listed and thus would be eligible for self-repair, but is

not described in the "Disassembly Procedures" section, then this component is either not

present on the respective model, or it is present but embedded on the motherboard and

therefore not eligible for self-repair.

NOTE:

Do not attempt to replace other components than those listed above.

NOTE:

For replacement parts, always use only Acer certified components in order to

safeguard quality, optimum system performance, stability and reliability of the

product.

NOTE:

Any damage to the product that occur during self-repair, or which has occurred as

a result of a careless or unsuccessful self-repair attempt, is not covered by the

standard product warranty.

Disassembly Procedures 0

Please refer to the chapter "Disassembly Procedures" for step by step disassembly

instructions.

1-2 Self-Repair

System BIOS & Driver Updates 0

Visit http://www.acer.com/support to discover the available system BIOS and Drivers for

this product. After selecting the desired country/language, either enter the model name

or product serial number, or select the product from the list of suggested models in

order to get access to product-specific software and documentation.

To update the system BIOS:

Download the desired system BIOS version from the website

Unzip the downloaded file to your computer

Double-click the extracted file in order to initiate the update process

The update process itself is fully automated and its progress is visualized by means

of a progress indicator

A visual notification is shown when the update is complete

NOTE:

Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update

process could harm the product.

NOTE:

System BIOS upgrades or downgrades, if not performed by an Acer Service Center

or authorized Service Partner, are at own risk.

To update Drivers:

Run Windows Update in order to get the latest drivers from Acer:

Select the Start button

Go to Settings > Update & Security > Windows Update

Available Drivers will automatically be listed on the screen. Press Download to

start the download of the respective driver

Installation of the driver will start automatically once the download is completed

Software Recovery 0

This product has embedded software recovery tools which can be used to either perform

a partial or full software recovery, but also to create a Factory Default recovery media.

For more information about the software recovery options, how to perform a software

recovery or creating a Factory Default recovery media, please refer to the chapter

"Recovery" which is available in the User Manual of the product.

NOTE:

In the event of not being able to create a Factory Default recovery media, it is

possible to obtain a copy of the recovery media through Acer Customer Service

(http://www.acer.com/support)

This is not a free of charge service.

Disassembly Procedures 1-3

Disassembly Procedures

Safety Guidelines 0

This chapter contains step by step procedures on how to remove and de-install

components from the computer. Use the following safety guidelines to ensure your

personal safety. Each procedure included in this chapter assumes that you are preparing

your computer for recycling and disposal. By performing any of these procedures you

acknowledge that any remaining warranty applicable to your computer will be voided.

Before you start any of the procedures in this chapter, make sure to read the following

safety guidelines and the respective instructions within the chapter.

CAUTION!

Turn off your computer and disconnect all power sources before opening the

computer cover or panels.

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap

or by periodically touching an unpainted metal surface at the same time as

touching a connector on the back of the computer.

Take off any metal objects on your arms or fingers such as bracelets, rings or

watches and make sure your hands are completely dry. Even if your unit is

unplugged, there may still be some remaining electric charge.

If a component does not come out easily, do not forcefully remove it. Instead,

check that you are removing it correctly and that no wires or other parts are in the

way.

When you disconnect a cable, pull on its connector or on its pull-tab, not on the

cable itself. Some cables have connectors with locking tabs; if you are

disconnecting this type of cable, press in on the locking tabs before you disconnect

the cable.

Recommended Equipment 0

The following equipment are recommended to do the following maintenance

procedures:

Wrist grounding strap and conductive mat

Flat screwdriver

Philips screwdriver

Polydrive screwdriver

Plastic tweezers

Flat plastic pry

1-4 Disassembly Procedures

WEEE Annex VII Component 0

These components are classified as requiring selective treatment:

Battery pack

SSD module

WLAN module

Touchpad module

Mainboard

USB board

LCD panel

Disassembly Procedures 1-5

Pre-disassembly Instructions 0

Do the following prior to starting any maintenance procedures:

1. Place the system on a stable work surface.

2. Remove the power adapter from the USB Type-C port (A or B) as shown in Figure 1-1

or Figure 1-2.

3. Remove all cables from system.

Figure 1-1. AC Adapter Outlet

4. Remove the microSD card from the microSD card slot (C) (Figure 1-2).

Figure 1-2. MicroSD Card Removal

B C

1-6 Disassembly Procedures

NOTE:

Make sure the system is completely powered off.

Disassembly Procedures 1-7

Base Cover Removal 0

1. Remove ten (10) screws from the base cover (Figure 1-3).

Figure 1-3. Base Cover Removal

2. Carefully pry up the base cover starting from the upper side to release the latches.

Then continue releasing the remaining latches on the left, right, and bottom sides

(Figure 1-4).

Figure 1-4. Base Cover Removal

1-8 Disassembly Procedures

3. Grasp and remove the base cover from the system (Figure 1-5).

Figure 1-5. Base Cover Removal

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