Acer Aspire X3475 Manuel utilisateur

Acer

Aspire X3475

Service Guide

SG V1.01

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Version Chapter Updates

04-25-2012 First Draft

04-26-2012 V1.00

08-18-2012 V1.01 1,2,6 Phase in Win8 operation system, and update related

information on page1, 15, 16, 99.

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

Block Diagram 5

System Components 6

Front Panel 6

Rear Panel 7

Hardware Specifications and Configurations 8

Power Management Function(ACPI support function) 12

System Utilities 13

CMOS Setup Utility 13

Entering CMOS setup 14

Navigating Through the Setup Utility 14

Setup Utility Menus 15

Main for P01-A0(DB.SKJ11.001) 15

Main for P11-A0(DB.SLV11.001) 16

Advance 17

Power 22

Authentication(For Win8 only) 23

Security 24

Boot options 25

Exit 26

System Disassembly and Assembly 27

Disassembly Requirements 27

Pre-disassembly Procedure 28

Removing the Side Panel 29

Removing the Front Bezel 30

Removing the Heat Sink Fan Assembly 31

Removing the Processor 34

Removing the HDD-ODD Bracket 36

Removing the Optical Drive and the Hard Disk Drive 37

Detaching the Front Bezel 41

Removing the Wireless Lan Card 42

Removing the VGA Card 43

Removing the Memory Modules 44

Removing the Power Supply 45

Removing the Mainboard 47

Removing the USB, Audio and Card Reader Boards 50

Assembly Requirements 54

Assembly Procedure 55

Removing the Side Panel 56

Romoving the Front Bezel 57

Removing the HDD-ODD Bracket 58

Reinstalling the I/O Shielding 59

Reinstalling the MainBoard 60

Reinstalling the Power Supply 62

Reinstalling the Memory 64

Reinstalling the Front Bezel Power Button/LED Cable 66

Reinstalling the VGA Card 67

Reinstalling the Wireless Lan Card 68

Reinstalling the Optical Drive and the Hard Disk Drive 69

Table of Contents

viii

Reinstalling the HDD-ODD Bracket 73

Reinstalling the Processor 74

Reinstalling the Heat Sink Fan Assembly 76

Reinstalling the Front Bezel 78

Reinstalling the Side Panel 79

System Troubleshooting 80

Hardware Diagnostic Procedure 80

System Check Procedures 81

Power System Check 81

System External Inspection 81

System Internal Inspection 81

Beep Codes 82

Checkpoints 83

BIOS Recovery 86

Jumper and Connector Information 87

M/B Placement 87

Jumper Setting 89

Internal Header Pin Definition 90

Connector Pin Definition 93

FRU (Field Replaceable Unit) List 96

Aspire X3475 Exploded Diagram 97

Aspire X3475 FRU List 99

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsoft Windows 8 ML x64

•Microsoft Windows 8 SL x64

•Microsoft Windows 7 Home Premium x64

•Microsoft Windows 7 Home Basic x64

•Microsoft Windows 7 Home Premium x86

•Microsoft Windows 7 Home Basic x86

•Microsoft Windows 7 Starter x86

•Linpus Xwindows

•FreeDOS

Processor

•Socket Type: AMD FM2

•Socket Quantity: 1

•Processor Type:

•AMD Virgo 65W and 100W CPU which supports AMD Turbo Core 3.0 Technology.

Chipset

•FCH: AMD A75.

PCB

•DTX, as small as better.

•4 layer.

•Acer Inc. logo printed on the PCB.

Memory subsystem

•Socket Type: DDR III connector .

•Socket Quantity: 4

•2 channels, 2 DIMMs per channel, Different colors for DIMM 0 and DIMM 1.

•Support DDR3 1.5V 1066/1333(1GB / 2GB / 4GB).

•Max memory of 16GB supported(Using 4GB tech).

•Dual channel should be enabled always when plug-in 2 same memory size 1.5V DDRIII. memory

module.

•Follow Follow Acer Mother Board EE Design Request-v5.5-2011-1103 or later version.

System Tour

Chapter 1

2Chapter 1

Graphics

•HD Graphics Support:

•Support Digital display HDMI, DVI and VGA.

•AMD Blu-ray 3D technology support .

•Complicant with HDMI CTS v1.4a.

•Dual View function support.

•Need to measure VGA follow Acer VGA SOP.

•Support for Cool'n'Quiet™ via FID/VID change.

•Support for AMD PowerNow!™.

•Monitor compatible is requested to the monitor AVL and DQM recommended list.

Graphics card

•No mechanical retriction to support single slot graphics cards in the PCIe X16 slot.

•PCIe x 16 should be placed in second slot which is closed to MB boarder.

•Latch design should be considered to release the latch from CPU side.

Hard disk drive

•Support up to one SATA ports. 3.5

•Capacity and models are listed on AVLC

Optical disk drive

•Support up to one SATA 5.25” standard ODD.

•Capacity and models are listed on AVLC.

Audio

•Chip : HD audio codec ALC662 HD codec 5.1

•Rear 3 jack follow HD audio definition.

•Front IO: 1*Microphone-in, 1*headphone jack.

Serial ATA controller

•Connector Type: SATAIII connector.

•Connector Quantity: 3(3 * 6Gb/s)

•Storage Type support:

•3.5” SATAII/SATAIII HDD.

•DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/ Blu-Ray ODD.

•AHCI/IDE mode option

•Default AHCI mode in Microsoft windows OS. Native IDE mode in non-windows OS.

LAN

•Realtek RTL8111FA with surge protection and IOAC support.

•Meet China Rural PC requirements.

•Support WOL ,PXE.

•Need support Wake up on LAN function including from S3,S4,S5, power button off (non-ACPI OS).

•RJ-45 Back panel port with Link/Activity LEDs.

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