Aastra 470 Manuel utilisateur

Aastra Business

Communication Solution

Applications Card CPU2 as of R2.1

Installation Guide

Platforms supported:

Aastra 470

These intructions take you through the installation and

initial configuration of the Aastra 470 communication

server applications card.

Innovations with R2.1: Setting up the Aastra 400 Fax

Service

syd-0421_en / 1.2 – R2.1 – © 07.2012

2Applications Card CPU2

syd-0421/1.2 – R2.1 – 07.2012

Installation guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About Aastra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing the application card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring the application card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring the fax server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Updating system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Replacing an application card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Content

Orange: Power supply turned on

Green: Application server in operation or starting/shutting down

Do not use

Connection for input or

output devices for support

staff

TWP hardware key (Dongle)

Product information

Applications Card CPU2

syd-0421/1.2 – R2.1 – 07.2012

Installation guide

We are pleased you were able to convince your customer of the benefits of a

Aastra communication solution. Our products stand for the highest quality

standards, combined with a high-quality design.

The present intructions take you through the installation and initial

configuration of the Aastra 470 communication server applications card.

Please read the instructions carefully before proceeding with the installation

and commissioning of the application card.

Product information

Purpose and function

Aastra 400 is an open, modular and comprehensive communication solution for

the business sector with several communication servers of different performance

and expansion capacity, an extensive telephone portfolio and a multitude of

expansions. They include an application server for unified communications and

multimedia services, an FMC controller for mobile phone integration, an open

interface for application developers, and a multitude of expansion cards and

modules.

The business communication solution with all its elements was designed to cover

the full spectrum of communication requirements of businesses and organizations

in a user and maintenance-friendly way. The individual products and parts are co-

ordinated and cannot be used for other purposes or replaced by outside products

or parts (except to connect up other authorized networks, applications and phones

to the interfaces certified for that purpose).

The application card CPU2 comprises a PC with hard disk. The application card is

fitted on the backplane of the communication server, from which it is connected to

the LAN switch and power-supply unit. The application card is managed via

WebAdmin. Although the connections in front allow direct operation via the

keyboard, mouse and monitor, this option is not meant.

The operating system Windows Server 2008 and the following Aastra applications

are preinstalled on the application card’s.

• Open Interfaces Platform OIP including all integrated applications

• Aastra 400 CCS expansion application

• Aastra 400 Fax Service fax application

• TWP CTI application.

Product information

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Conformity

Aastra Telecom Schweiz AG hereby declares that

• the Aastra 400 products conform to the basic requirements and other relevant

stipulations of Directive 1999/5/EC.

• all our products are manufactured in conformity with RoHS and WEEE

(2002/95/EC and 2002/96/EC).

The product-specific declarations of conformity can be found on the Aastra

document portal.

Trademarks

Aastra® is a registered trademark of Aastra Technologies Limited.

All other trademarks, product names and logos are trademarks or registered

trademarks of their respective proprietors.

Usage of third party software

Aastra 400 products comprise, or are partially based on, third-party software

products. The licence information for these third-party products is listed in the

user's guide of the Aastra 400 product in question.

Exclusion of Liability

All parts and components of the Aastra 400 communication solution are

manufactured in accordance with ISO 9001 quality guidelines. The relevant user

information has been compiled with the utmost care. The functions of the

Aastra 400 products have been tested and approved after comprehensive

conformity tests. Nonetheless errors cannot be entirely excluded. The

manufacturers shall not be liable for any direct or indirect damage that may be

caused by incorrect handling, improper use, or any other faulty behaviour.

Potential areas of particular risk are signalled in the appropriate sections of the user

information. Liability for loss of profit is excluded in any case.

Environment

Aastra 400 products are delivered in recycled, chlorine-free corrugated cardboard

packaging. The parts are also wrapped inside a protective fleece made of

polyethylene foam fleece or polyethylene film for added protection during

shipping. The packaging is to be disposed of in accordance with the guidelines

stipulated under current legislation.

Safety information

Applications Card CPU2

syd-0421/1.2 – R2.1 – 07.2012

Aastra 400 products contain plastics based on a pure ABS, sheet steel with

an aluminium-zinc or zinc finish, and epoxy resin-based PCBs. These

materials are to be disposed of in accordance with the guidelines

stipulated under current legislation.

Aastra 400 products are disassembled exclusively using detachable screwed

connections.

Safety information

Reference to hazards

Hazard warnings are affixed whenever there is a risk that improper handling may

put people at risk or cause damage to the Aastra 400 product. Please take note of

these warnings and follow them at all times. Please also take note in particular of

hazard warnings contained in the user information.

Installation and operating instructions

Before you begin with the installation of the Aastra 400 communication server:

• Check that the delivery is complete and undamaged. Notify your supplier

immediately of any defects; do not install or put into operation any components

that may be defective.

• Check that you have all the relevant user documents at your disposal.

• During the installation follow the installation instructions for your Aastra 400

product and observe to the letter the safety warnings they contain.

Any servicing, expansion or repair work is to be carried out only by technical

personnel with the appropriate qualifications.

Note:

The integrated Windows operating system on the application card is

perfectly configured for the integrated applications. Do not for any

reason whatsoever modify the Windows settings; never install any other

software or uninstall already installed software or else you will lose any

right to warranty.

The application card has its own On/Off pushbutton, although it is connected to

the same power supply unit as the communication server.

You can switch on or shut down the communication server and application card

individually or simultaneously via the integrated user interface.

Limited Warranty (Australia only)

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Note:

Do not switch off the system by interrupting the power supply.

To restart the application card, use the reboot function in WebAdmin or the

communication server's integrated user interface.

Security precautions on the IP network

no antivirus program should be installed on the integrated operating system.

Since the integrated operating system is shielded against user activities, viruses are

not very likely to sneak into the IP network via the application card.

If the IP network is affected by a virus, the application card must also be cleaned

with a non-persistent antivirus program.

Limited Warranty (Australia only)

The benefits under the Aastra Limited Warranty below are in addition to other

rights and remedies to which you may be entitled under a law in relation to the

products.

In addition to all rights and remedies to which you may be entitled under the

Competition and Consumer Act 2010 (Commonwealth) and any other relevant

legislation, Aastra warrants this product against defects and malfunctions in

accordance with Aastra's authorized, written functional specification relating to

such products during a one (1) year period from the date of original purchase

("Warranty Period"). If there is a defect or malfunction, Aastra shall, at its option,

and as the exclusive remedy under this limited warranty, either repair or replace

the product at no charge, if returned within the warranty period.

Repair Notice

To the extent that the product contains user-generated data, you should be aware

that repair of the goods may result in loss of the data. Goods presented for repair

may be replaced by refurbished goods of the same type rather than being repaired.

Refurbished parts may be used to repair the goods. If it is necessary to replace the

product under this limited warranty, it may be replaced with a refurbished product

of the same design and color.

If it should become necessary to repair or replace a defective or malfunctioning

product under this warranty, the provisions of this warranty shall apply to the

repaired or replaced product until the expiration of ninety (90) days from the date

of pick up, or the date of shipment to you, of the repaired or replacement product,

or until the end of the original warranty period, whichever is later. Proof of the

Limited Warranty (Australia only)

Applications Card CPU2

syd-0421/1.2 – R2.1 – 07.2012

original purchase date is to be provided with all products returned for warranty

repairs.

Exclusions

Aastra does not warrant its products to be compatible with the equipment of any

particular telephone company. This warranty does not extend to damage to

products resulting from improper installation or operation, alteration, accident,

neglect, abuse, misuse, fire or natural causes such as storms or floods, after the

product is in your possession. Aastra will not accept liability for any damages

and/or long distance charges, which result from unauthorized and/or unlawful use.

To the extent permitted by law, Aastra shall not be liable for any incidental

damages, including, but not limited to, loss, damage or expense directly or

indirectly arising from your use of or inability to use this product, either separately

or in combination with other equipment. This paragraph, however, is not intended

to have the effect of excluding, restricting or modifying the application of all or any

of the provisions of Part 5-4 of Schedule 2 to the Competition and Consumer Act

2010 (the ACL), the exercise of a right conferred by such a provision or any liability

of Aastra in relation to a failure to comply with a guarantee that applies under

Division 1 of Part 3-2 of the ACL to a supply of goods or services.

This express warranty sets forth the entire liability and obligations of Aastra with

respect to breach of this express warranty and is in lieu of all other express or

implied warranties other than those conferred by a law whose application cannot

be excluded, restricted or modified. Our goods come with guarantees that cannot

be excluded under the Australian Consumer Law. You are entitled to a replacement

or refund for a major failure and for compensation for any other reasonably

foreseeable loss or damage. You are also entitled to have the goods repaired or

replaced if the goods fail to be of acceptable quality and the failure does not

amount to a major failure.

Warranty Repair Services

Procedure: Should the product fail during the warranty period and you wish to

make a claim under this express warranty, please contact the Aastra authorized

reseller who sold you this product (details as per the invoice) and present proof of

purchase. You will be responsible for shipping charges, if any.

Limitation of liability for products not of a kind ordinarily acquired for personal,

domestic or household use or consumption (eg goods/services ordinarily supplied

for business-use).

Limited Warranty (Australia only)

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Limitation of liability

After Warranty Service

Aastra offers ongoing repair and support for this product. If you are not otherwise

entitled to a remedy for a failure to comply with a guarantee that cannot be

excluded under the Australian Consumer Law, this service provides repair or

replacement of your Aastra product, at Aastra's option, for a fixed charge. You are

responsible for all shipping charges. For further information and shipping

instructions contact:

Manufacturer

1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to

you for any non-compliance with a statutory guarantee or loss or damage arising out of or

in connection with the supply of goods or services (whether for tort (including

negligence), statute, custom, law or on any other basis) is limited to:

a) in the case of services:

i) the resupply of the services; or

ii) the payment of the cost of resupply; and

b) in the case of goods:

i) the replacement of the goods or the supply of equivalent goods; or

ii) the repair of the goods; or

iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or

iv) the payment of the cost of having the goods repaired.

1.2 Clause 1.1 is not intended to have the effect of excluding, restricting or modifying:

a) the application of all or any of the provisions of Part 5-4 of Schedule 2 to the Competition

and Consumer Act 2010 (the ACL); or

b) the exercise of a right conferred by such a provision; or

c) any liability of Aastra in relation to a failure to comply with a guarantee that applies under

Division 1 of Part 3-2 of the ACL to a supply of goods or services.

Manufacturer: Note:

Aastra Telecom Australia Pty Ltd ("Aastra")

Level 12, 45 William Street

Melbourne, Victoria 3000, Australia, ABN: 16 140 787

195

Phone: +61 3 8628 9500

Repairs to this product may be made only by the

manufacturer and its authorized agents, or by others

who are legally authorized. Unauthorized repair will

void this express warranty.

About Aastra

Applications Card CPU2

syd-0421/1.2 – R2.1 – 07.2012

About Aastra

Aastra Technologies Limited is one of the world's leading manufacturers of

communication systems. When developing products and solutions the prime

objective is always to optimise the communication processes of small, medium and

large companies and cut costs as a result.

Aspects of modern office communications such as mobility, future viability,

security and availability are as much an integral part of the development work as

user friendliness and product design. The offer covers the entire range of VoIP and

SIP solutions, including communication servers, gateways, system phones and

process-oriented software solutions.

With its pioneering innovations Aastra consistently promotes the convergence of

voice and data communications in its solutions. Aastra's clientele includes

acknowledged telephone and data network operators in North America, Europe

and Africa as well as Internet Service Providers and distributors of renown.

Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of

the enterprise communication market. Headquartered in Concord, Ontario,

Canada, Aastra develops and delivers innovative communication products and

applications for businesses. Aastra’s operations are truly global with more than

50 million installed lines around the world and a direct and indirect presence in

more than 100 countries. The large portfolio offers multi-functional Call Manages

for small and medium-sized companies as well as highly scalable Call Managers for

big companies. Integrated mobility solutions, call centre solutions and a broad

range of telephones round off the portfolio. With a strong focus on open

standards, Aastra enables enterprises to communicate and collaborate more

efficiently.

For additional information, visit our website www.aastra.com.

Installing the application card

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Installing the application card

Installation consists in fitting on and starting the card. Start the installation

process only after putting the communication server into operation.

Preparing the application card installation

Before installing the application card, first make the following preparations:

1. First put the communication server Aastra 470 into operation and configure

your system for operation without application card.

2. Configure the Windows user name and the users e-mail addresses.

3. Assign users the required CTI applications.

4. Create a backup of the configuration data.

5. Switch off the communication server.

6. Check the communication server IP environment with regard to the following:

Note:

There should be no other communication server with installed

application card on the communication server subnet.

Installing the application card

To install the application card on the communication server, proceed as follows:

1. Unscrew the screw on the larger dummy cover in slot 2 and remove the cover by

pulling the screw.

2. Remove the plastic cover of the narrow dummy cover in slot 2. To do so insert a

screwdriver at an angle from below to release the snap-in mechanism on the

plastic cover.

3. Unscrew the screw on the narrow dummy cover and remove the cover by

pulling the screw.

4. Carefully slide the application card into the shaft of slot 2 and gently press the

card as far as it goes into the connection on the backplane.

5. Use the screw to secure the card in its slot.

The application card is now installed.

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