3Com Traffix Transcend Traffix Manager Manuel utilisateur

http://www.3com.com/

Transcend® Traffix™ Manager

User Guide

Software version 3.0 for Windows NT®

Part No. 09-1825-000

Published August 1999

3Com Corporation

5400 Bayfront Plaza

Santa Clara, California

95052-8145

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UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are

provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense.

Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or

as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are

provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights

only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.

You agree not to remove or deface any portion of any legend provided on any licensed program or

documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not

be registered in other countries.

3Com, the 3Com logo, LANsentry, SmartAgent and Transcend are registered trademarks of

3Com Corporation. Traffix is a trademark of 3Com Corporation. 3Com Facts is a service mark of 3Com

Corporation.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. HP and OpenView are

registered trademarks of Hewlett-Packard Company. AIX and IBM are registered trademarks of International

Business Machines Corporation. Notes is a registered trademark of Lotus. Netbios is a trademark of Micro

Computer Systems Inc. Microsoft, Visual Basic, Visual C++, Windows, and Windows NT are registered

trademarks of Microsoft Corporation. Java and SunNet Manager are trademarks of Sun Microsystems. Solaris

is a registered trademark of Sun Microsystems. UNIX is a registered trademark of X/Open Company, Ltd. in the

United States and other countries.

All other company and product names may be trademarks of the respective companies with which they are

associated.

Guide written by Emma Cuthbert. Edited by Patrina Law.

CONTENTS

ABOUT THIS GUIDE

How To Use The Traffix Manager Documentation 11

Conventions 13

Terminology Used in this Guide 14

Related Documentation 14

Documents 14

Web Sites 14

Documentation Comments 15

Year 2000 Compliance 16

PART IGETTING STARTED WITH TRAFFIX MANAGER

1TRAFFIX MANAGER OVERVIEW

What to Read First 19

Features of Traffix Manager 20

How Does Traffix Manager Work? 21

Strategy for New Users 23

2LAUNCHING TRAFFIX MANAGER FOR THE FIRST TIME

Installing RMON Agents on Your Network 25

Launching the Traffix Manager Server 26

Launching the Traffix Manager Client 26

Stopping Traffix Manager 28

About the Main Window 28

Grouping of Objects 29

Main Window Reference 29

PART II HOW TRAFFIX MANAGER WORKS

3COLLECTING DATA

How Traffix Manager Processes Collected Data 35

RMON Overview 37

Remote Monitoring 37

RMON-2 Standard 37

How Traffix Manager Discovers Network Devices Using RMON-2 38

4GROUPING NETWORK DEVICES IN THE MAP

Overview 39

Attributes 40

Predefined Attributes 40

Groupings 42

Predefined Groupings 43

Creating and Assigning Attributes 44

Creating Groups and Ordering Attributes 45

PART III RUNNING TRAFFIX MANAGER

5LAUNCHING TRAFFIX MANAGER AFTER THE FIRST TIME

Launching the Traffix Manager Server 49

Launching a Traffix Manager Client 49

Client Access Levels 50

6CONFIGURING AGENTS FOR DATA COLLECTION

Supported RMON Agents and Interfaces 51

Finding Agents for Data Collection 52

Configuring RMON-1 and RMON-2 Data Sources 52

Downloading Agent Firmware 54

Setting Operational Mode on 3Com Standalone RMON-2 Agents 54

7DISPLAYING NETWORK TRAFFIC IN THE MAIN WINDOW

Loading Network Traffic Data 57

Working with Objects in the Main Window 58

Displaying Object Information 58

Searching for Objects 59

Selecting and Deselecting Objects 59

Locating Objects in the Map 59

Displaying Network Traffic Data 59

Displaying Connections Between Objects 60

Displaying Connections To and From Objects 60

Combining To and From and Between 61

Removing and Hiding Traffic 61

Protocols, Applications and Favorites 61

Protocol Tools 62

User-defined Protocols 62

Device Aggregation 64

8DISPLAYING TRAFFIC IN GRAPHS

Overview 65

Using the Graph Panel 66

Using the Launch Graph Dialog Box 67

Graph Settings 69

9USING EVENT RULES

Overview 71

Predefined Event Rules 72

Examples of Event Rules 73

Security Event Rules 73

Traffic Event Rules 74

Configuring Event Rules 75

Refining Event Rules 76

Using Event Rules 77

Monitoring Your Network as a Whole 77

Monitoring Servers 78

Monitoring WAN Links and Backbone Links 79

Implementing Business Policies 80

10 VIEWING EVENTS

Overview 81

Viewing Events 82

Filtering Events 83

Summarizing Events 84

Output of Events 84

Viewing and Managing Selected Events 85

Deleting Events 85

Ignoring Devices or Connections 85

Displaying an Event in the Map 85

Displaying an Event in the Launch Graph Dialog Box 85

Forwarding Events as SNMP Traps 86

Integrating Traffix Manager SNMP Traps with HP OpenView 86

11 OVERVIEW OF REPORTING

Overview 89

Types of Report 89

Report Instances 90

Output 90

Periods Covered by Reports 90

Managing Reports 92

Creating, Editing and Deleting Reports 93

Scheduling Reports 94

Rescheduling Reports and Running Ad Hoc Reports 94

Managing Raw Data and Report Output 94

Setting Output Options 95

Viewing HTML Output 95

Monitoring Report Generation and Output 96

Setting the Lifetime of Raw Report Data 96

Setting Global Report Options 96

Strategy for Reporting 97

Getting Started 97

How Long Does it Take to Generate Reports? 97

Tips and Hints 97

Effects of Grouping on Reports 98

12 REPORT TYPES

Report Templates 99

Activity Reports 99

Top N Reports 99

Connection Activity Report 100

Device Activity Report 101

Group Activity Report 102

Segment Activity Report 103

Top N Connections Report 105

Top N Devices Report 107

Top N Groups Report 109

Top N Segments Report 110

PART IV APPENDICES AND INDEX

ATROUBLESHOOTING TRAFFIX MANAGER

Troubleshooting Traffix Manager 115

Troubleshooting Reports 116

Diagnosing Reporting Problems 116

BDATABASE MANAGEMENT USING TRAFFIX CONTROL PANEL

Overview of Traffix Control Panel 121

Overview of Database Applications 122

Database Setup 122

Database Maintenance 123

Subnets Editor 125

Attribute Lookup 125

DHCP Setup 125

Startup Options 125

Default DNS Domain 126

Upgrading Traffix Manager 2.0 126

Before Deinstalling 126

Deinstalling Traffix Manager 2.0 127

Program Groups and Start Menu Entries 127

CAGGREGATING DEVICES

Overview 129

Default Aggregation 129

Specifying an Aggregation Policy 130

DUSING THE SUBNETSDB FILE

Using the SubnetsDB File 133

How Subnet Grouping Works 135

EAUTOMATIC ATTRIBUTE ASSIGNMENT

Overview 137

Contents of the User-defined Attributes Configuration File 138

File Format 139

Performing Attribute Assignment 140

Using the fileattrs Program 140

Configuration File Format 140

Running fileattrs 141

How fileattrs Works 141

Using the dblookup Program 142

Lookup Database Structure 142

Default Values 143

Access Database 143

Excel Worksheet 144

Excel Workbook 144

Running dblookup 144

How dblookup Works 144

Writing your own program 145

Structure of an Attribute Lookup Program 145

Writing and Building Your Own Attribute Lookup Program 147

Testing Attribute Lookup Programs 149

FSUPPORTED RMON-2 DEVICES

3Com Agents 151

Supported Interface Types 151

GCONFIGURING 3COM STANDALONE RMON-2 AGENTS

Downloading Firmware to 3Com Standalone Agents 153

Setting the Operational Mode on 3Com Standalone RMON-2

Agents 154

HDHCP

How Traffix Manager Monitors DHCP Devices 157

What Effect Do DHCP Devices Have On The Map? 157

IUSING RMON-1 AGENTS

Monitoring Network Segments Using RMON-1 Agents 159

JRMON AND SNMP TABLES RETRIEVAL

SNMP Tables used by Traffix Manager 161

KTECHNICAL SUPPORT

Online Technical Services 163

World Wide Web Site 163

3Com Knowledgebase Web Services 163

3Com FTP Site 164

3Com Bulletin Board Service 164

3Com Facts Automated Fax Service 165

Support from Your Network Supplier 165

Support from 3Com 165

Returning Products for Repair 167

GLOSSARY

INDEX

3COM CORPORATION LIMITED WARRANTY

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