3Com EtherLink 3C985B-SX Manuel utilisateur

Gigabit EtherLink

™

Server

Network Interface Cards (NICs)

Gigabit EtherLink Server NIC (3C985B-SX)

1000BASE-SX PCI Fiber NIC (710011, 710012)

10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025)

1000BASE-LX PCI Fiber NIC (710026)

http://www.3com.com/

http://www.3com.com/productreg

DOC050059-01

Published May 2001

Installation and

User Guide

3Com Corporation

■

5400 Bayfront Plaza

■

Santa Clara, California

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95052-8145

any form or by any means or used to make any derivative work (such as translation, transformation, or

adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to

time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied

or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability,

satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the

product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license

agreement included with the product as a separate document, in the hard copy documentation, or on the

removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,

please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are

provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense.

Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or

as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided

in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as

provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree

not to remove or deface any portion of any legend provided on any licensed program or documentation

contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not

be registered in other countries.

3Com is a registered trademark and the 3Com logo and Dynamic

Access

are trademarks of 3Com Corporation.

3Com Facts is a service mark of 3Com Corporation.

Intel is a registered trademark of Intel Corporation. Novell and NetWare are registered trademarks of Novell, Inc.

Alteon Web Systems, Alteon WebSystems, ACEnic and the A Design Logo are trademarks of Alteon

WebSystems, Inc., a wholly owned subsidiary of Nortel Networks.

All other company and product names may be trademarks of the respective companies with which they are associated.

The software and documentation contained herein are an interim version provided by 3Com Corporation for use with

3Com Gigabit NICs, and contain ACEnic software earlier released by Alteon WebSystems, Inc. circa Spring 200.

For all Gigabit product questions, contact 3Com Corporation directly at:

www.3com.com/promotions/nics/nictransition.html.

Preface

About This Guide 1

Other Important Documentation

The 3Com Gigabit EtherLink Server CD contains documentation for installing,

conﬁguring, and troubleshooting the NIC. The manuals are included as PDF

ﬁles which can be read and printed using the free multi-platform Acrobat

Reader software available from the Adobe Systems Incorporated website at

http://www.adobe.com.

■

To access the manual for Windows NT 4.0 and Windows 2000, open the

WINDOWS.PDF ﬁle on the CD.

■

To access the manual for NetWare, open the NETWARE.PDF ﬁle on the CD.

Contacting 3Com

3Com provides easy access to technical support information through a variety

of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication.

For the most recent information, 3Com recommends that you access the

3Com Corporation World Wide Web site.

Preface

Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week,

through the following online systems:

■

World Wide Web site

■

3Com Knowledgebase Web Services

■

3Com FTP site

■

3Com Bulletin Board Service (3Com BBS)

■

3Com Facts

Automated Fax Service

World Wide Web Site

To access the latest networking information on the 3Com Corporation World

Wide Web site enter this URL into your Internet browser:

http://www.3com.com/

This service provides access to online support information such as technical

documentation and a software library, as well as support options that range

from technical education to maintenance and professional services.

3Com Knowledgebase Web Services

This interactive tool contains technical product information compiled by 3Com

expert technical engineers around the globe. Located on the World Wide Web

at http://knowledgebase.3com.com, this service gives all 3Com customers and

partners complementary, round-the-clock access to technical information on

most 3Com products.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the

3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your

FTP client:

■

Hostname:

ftp.3com.com

■

Username:

anonymous

■

Password:

NOTE:

You do not need a user name and password with Web browser

software such as Netscape Navigator and Internet Explorer.

Contacting 3Com

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products.

This service is available through analog modem or digital modem (ISDN) 24

hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and

1 stop bit. Call the telephone number nearest you:

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access

up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:

1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and

troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021

Country (Region) Data Rate Telephone Number

Australia Up to 14,400 bps 61 2 9955 2073

Brazil Up to 28,800 bps 55 11 5181 9666

France Up to 14,400 bps 33 1 6986 6954

Germany Up to 28,800 bps 4989 62732 188

Hong Kong Up to 14,400 bps 852 2537 5601

Italy Up to 14,400 bps 39 2 27300680

Japan Up to 14,400 bps 81 3 5977 7977

Mexico Up to 28,800 bps 52 5 520 7835

P.R. of China Up to 14,400 bps 86 10 684 92351

Taiwan Up to 14,400 bps 886 2 377 5840

U.K. Up to 28,800 bps 44 1442 438278

U.S.A. Up to 53,333 bps 1 847 262 6000

Preface

Support from Your Network Supplier

If you require additional assistance, contact your network supplier. Many

suppliers are authorized 3Com service partners who are qualiﬁed to provide a

variety of services, including network planning, installation, hardware

maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following

information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels

■

Diagnostic error messages

■

Details about recent conﬁguration changes, if applicable

If you are unable to contact your network supplier, see the following section

on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com online technical

resources or from your network supplier, 3Com offers technical telephone

support services. To ﬁnd out more about your support options, please the

3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels

■

Diagnostic error messages

■

Details about recent conﬁguration changes, if applicable

Support from 3Com

Here is a list of worldwide technical telephone support numbers:

Country (Region) Telephone Number

Asia Paciﬁc Rim

Australia

Hong Kong

India

Indonesia

Japan

Malaysia

New Zealand

Pakistan

Philippines

P.R. of China

Singapore

S. Korea

From anywhere in S. Korea:

From Seoul:

Taiwan

Thailand

1 800 678 515

800 933 486

+61 2 9937 5085

001 800 61 009

0031 61 6439

1800 801 777

0800 446 398

+61 2 9937 5085

1235 61 266 2602

10800 61 00137 or

021 6350 1590

800 6161 463

00798 611 2230

(0)2 3455 6455

0080 611 261

001 800 611 2000

Europe

From anywhere in Europe, call: +31 (0)30 6029900 phone

+31 (0)30 6029999 fax

Europe, South Africa, and Middle East

From the following countries, you may use the toll-free numbers:

Austria

Belgium

Denmark

Finland

France

Germany

Hungary

Ireland

Israel

Italy

Netherlands

Norway

Poland

Portugal

South Africa

Spain

Sweden

Switzerland

U.K.

0800 297468

0800 71429

800 17309

0800 113153

0800 917959

0800 1821502

00800 12813

1800 553117

1800 9453794

1678 79489

0800 0227788

800 11376

00800 3111206

0800 831416

0800 995014

900 983125

020 795482

0800 55 3072

0800 966197

Preface

Latin America

Argentina

Brazil

Chile

Colombia

Mexico

Peru

Puerto Rico

Venezuela

AT&T +800 666 5065

0800 13 3266

1230 020 0645

98012 2127

01 800 CARE (01 800 2273)

AT&T +800 666 5065

800 666 5065

AT&T +800 666 5065

North America

1-800-527-8677

Country (Region) Telephone Number

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